About
Oxford Suites Makati
Oxford Suites Makati is a boutique hotel delivering warm Filipino hospitality in the heart of Makati. We invest in our people because they are the heart of every guest experience.
Our Mission
To provide outstanding service and create memorable experiences for every guest, while nurturing a workplace where every employee can grow and thrive.
Our Vision
To be the preferred boutique hotel in the Philippines, known for genuine care, consistency, and an engaged, empowered workforce.
Our Values
Care
We treat every guest and teammate with genuine warmth and empathy, anticipating needs before they are spoken.
Integrity
We act with honesty and accountability in every transaction, decision, and guest interaction.
Excellence
We take pride in the details, continually raising the standard of service across the property.
Teamwork
We succeed together — every department supports the other to deliver one seamless guest experience.
Hospitality
We welcome every guest as family, carrying the Filipino tradition of gracious service.
Our History
Over three decades of hospitality excellence in the heart of Makati City.
Founding
Oxford Suites Makati opened its doors on P. Burgos Street with 64 keys and a founding team of 48 hospitality professionals committed to Filipino warmth.
First Expansion
The property doubled its room inventory to 128 keys, adding the Oxford Dining Room and Function & Banquet Halls to serve corporate and social events.
Wellness & F&B Growth
Launched the Rooftop Lounge & Bar and the 24-hour Wellness & Fitness Centre, establishing Oxford Suites as a full-service lifestyle destination in Makati.
ISO Certification
Achieved ISO 9001 certification for quality management across all departments, reinforcing our commitment to consistent and exceptional service delivery.
Resilience & Digital Shift
Navigated the pandemic through a robust health and safety program, pivoting to contactless services and launching the online HRMS recruitment portal.
HRMS Innovation
Deployed a full-featured Human Resource Management System powered by NLP-assisted applicant screening, streamlining recruitment for all departments.
31+
Years in operation
200+
Team members
94%
Guest satisfaction